Reservations
Reservation Changes
We understand that travel plans can change. Our reservation policy is designed to provide flexibility while allowing us to carefully reserve, prepare, and deliver your baby gear for your stay.
Cancellations
- 7+ days before your scheduled delivery: Receive a full refund.
- 3–6 days before your scheduled delivery: Receive a 75% refund.
- Within 72 hours of your scheduled delivery: Receive a 50% refund, or choose a 100% rental credit toward a future reservation.
- Once your rental has begun: Rentals are non-refundable for unused days. Early returns are welcome.
Reservation Changes
We are happy to accommodate changes to your reservation whenever possible. Date changes are complimentary, subject to availability. If the updated dates have a different rental rate, the applicable difference will be reflected in your reservation.
Travel Disruptions & Special Circumstances
We recognize that travel with little ones can be unpredictable. If your plans are affected by a flight cancellation, illness, severe weather, or another unforeseen circumstance, please contact us as soon as possible. We will always do our best to find a thoughtful and appropriate solution.
Our Commitment to You
Your experience matters to us. From the moment you reserve your gear to the moment it is returned, our goal is to make your rental experience seamless, flexible, and worry-free.
If you have questions about a cancellation or need assistance with your reservation, our team is always happy to help.
Reserve your gear before you fly
Book online in a few minutes and land knowing a made-up crib and everything else is already waiting for your family.
Typically within 1 hour · 08:00 – 20:00, every day